Apps2Data (Trading) Limited (“we“, “us“, “our“) is committed to protecting the privacy of the users (“you“, “your“, the “user“) of our Apps2Data app (our “Service“). Apps2Data (Trading) Limited is a company registered in England & Wales (company number: 10795314) and our registered address is 71 Queen Victoria Street, London, EC4V 4BE.
- Personal information collection and use
Personal information means information that identifies (or which could, with other information that we hold or are likely to hold, identify) a living individual. This includes any information provided to us in relation to your use of our Service.
We may require you to provide us with certain personal information, including but not limited to:
1.1 Information you give us:
In order to use our Service, we will ask you to provide us with: <
- Email address
- First and last name
- Country of residence
- Email addresses of other individuals who should receive emails from the system (alert emails when data alarms are triggered).
For owners of devices which are added to the Service by the account owner:
- Mobile phone number
- Email address (optional if account owner is a business)
- First and last name
- Mobile phone network
- Mobile phone operating system (“Android / iOS”)
- Country of residence
1.2 Information we collect about you:
When the devices send up data to the Service we store:
- Current country (i.e. your geographical location
- Current time zone
- Amount of data the device is reporting as used and received
- For Android devices, data usage is broken down on a ‘per app’ basis (we will collect information about how much data you use on specific apps)
- Roaming status of the device
Whenever you use our Service, in case of an error in the Apps2Data app or Service, we collect data and information (through third party products) on your phone called “Log Data”. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
2. Why do we hold your personal information?
We collect and hold your personal information so that we can provide our Service to you, to make improvements to our Service and for analytics purposes.
Using your personal information in accordance with the data protection laws
- Providing our Service to you: We will process your personal information to the extent that this is necessary for the performance of our obligations under our [Consumer Terms and Conditions][link] and [Business Terms and Conditions][link] (as applicable);
4. Disclosure to third party service providers
We may disclose your personal information to third-party service providers for the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf; or
- To assist us in analysing how our Service is used.<
These third-party service providers are obligated not to disclose or use your personal information for any other purposes.
5. How long we keep your information for
The personal information that we collect will be retained by us for a period of three (3) months after we stop providing our Service to you.
6. Security and where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our third-party suppliers. Our Service and the information that we collect about you (and back-ups of our Service and your personal information) are hosted by Amazon Web Services, who may transfer your information outside of the EEA in a secure way. We will have arrangements in place with Amazon Web Services to make sure that the data we share with them is kept secure when it is transferred outside of the EEA. These arrangements may include the “EU Model Clauses” or the “EU-US Privacy Shield”.
7. Links to Other Sites
8. Children’s privacy
10. Your rights and how to contact us
You have a number of rights under data protection laws in relation to the way we process your personal information. These are set out below. You may contact us directly by emailing email@example.com to exercise any of these rights, and we will respond to any request received from you within one month from the date of the request.
|NUMBER||DESCRIPTION OF RIGHT|
|Right 1||A right to access personal information held by us about you.|
|Right 2||A right to require us to rectify any inaccurate personal information held by us about you.|
|Right 3||A right to require us to erase personal information held by us about you. This right will only apply where (for example): we no longer need to use the personal information to achieve the purpose we collected it for; or where you withdraw your consent (if we are using your personal data based on your consent); or where you object to the way we process your data (in line with Right 6 below).|
|Right 4||A right to restrict our processing of personal information held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal information held by us; or where you would have the right to require us to erase the personal information but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.|
|Right 5||A right to receive personal information, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal information to another organisation, at your request.|
|Right 6||A right to object to our processing of your personal information (including for the purposes of sending marketing materials to you).|
|Right 7||A right to withdraw your consent, where we are relying on it to use your personal data.|
If you have any concerns regarding our processing of your personal information, or are not satisfied with our handling of any request by you in relation to your rights, you also have the right to make a complaint to the Information Commissioner’s Office. Their address is:
First Contact Team
Information Commissioner’s Office